Everything You Need to Know About SimTrain Eco’s Pricing, Features & How It Works
Introduction: Choosing the Right System for Your Education Centre
If you’re running a tuition centre, kindergarten, music school, or language academy, you already know how challenging it is to manage students, tutors, scheduling, billing, attendance, and parent communication.
SimTrain Eco solves these problems with an all-in-one cloud-based education management system that is affordable, flexible, and parent-friendly.
In this guide, we answer the most common questions centre owners ask about pricing, costs, features, and daily functions—so you can confidently decide whether SimTrain Eco suits your centre.
[A] Pricing & Subscription Questions
1. Is SimTrain a one-time payment or a monthly subscription?
SimTrain Eco operates on a monthly and yearly subscription model with no upfront cost.
This allows centres to start immediately without heavy investment.
Optional training is available as a one-time fee if requested.
2. What happens if I stop subscribing? Will I lose my data?
Your data will not be deleted immediately, regardless of whether you are on a paid plan or the Free Plan.
SimTrain Eco will only remove your data if both of the following conditions are met:
You are not on any active paid plan, and
There is no activity in the system for 3 months (this refers specifically to no active login to your SimTrain Eco account).
As long as you continue to log in or use the platform, even on the Free Plan, your data remains safe.
If your paid subscription ends, you may downgrade to the Free Plan by contacting us.
Please note that the Free Plan comes with feature limitations, and some advanced functions will not be available.
We are happy to assist you with downgrading, and as long as your account remains active, your data will be preserved.
3. Are there any hidden fees? (Setup, training, user limits?)
There are no setup fees and no upfront costs.
However, some optional add-ons come with charges:
Add-ons:
Additional student headcount
Lite: RM0.30/student/month (up to 500 students)
Pro: RM0.50/student/month (up to 1000 students)
Additional centres
Lite: RM100/centre/month
Pro: RM200/centre/month
Training (optional)
RM700 (SST excl.) for 3 hours
Unlimited number of participants
Everything else is included.
4. Can I start with a basic plan and upgrade later?
Yes. You can upgrade your plan anytime via the upcoming billing portal or by contacting our support team.
5. Do I pay per user or per student?
The base plan includes:
Lite: 100 students with expansion up to 500 students
Pro: 200 students with expansion up to 1000 students
Add-ons can be purchased if you exceed the included headcount.
[B] Features & Functionality Questions
6. Does SimTrain handle both student and tutor management?
Yes. SimTrain Eco allows you to manage:
Student profiles
Enrolments
Billing and payment history
Tutor profiles
Class allocations
Basic tutor commission (hourly or % subject fees)
Everything lives in one unified system.
7. Can I take attendance through the system?
Yes, in two ways:
Through the web system
Via the free Tutor App (teachers log in and mark attendance instantly)
8. Can I schedule and reschedule classes easily?
Absolutely. The calendar is drag-and-drop enabled, allowing you to:
Create classes within seconds
Reschedule lessons
Change tutors on the spot
It’s designed for speed and flexibility.
9. How does billing and invoicing work?
SimTrain supports:
Individual billing
Bulk recurring billing (for all students at once)
Invoices are issued based on enrolment, and receipts are generated once payments are made.
10. Does it send fee reminders to parents automatically?
Yes. Parents receive notifications via the mySimTrain parent app, usually within 10 minutes of an invoice being issued.
11. Does it support discounts, trial classes, or instalment plans?
Yes, SimTrain supports:
Discounts
Instalment plans / partial payments
Trial classes (students won’t be billed during the trial period)
12. Can parents view attendance and payment records?
Yes. Parents can use the free mySimTrain app to:
View student attendance
Check payment history
Download invoices and receipts
13. Is there a parent mobile app?
Yes. The mySimTrain app is free for parents and adult learners.
14. Can I see reports and summaries?
Yes. SimTrain provides detailed and summary reports, such as:
Outstanding fees
Collections
Active classes
Student enrolment lists
And more
15. Does it support tutor salary or commission tracking?
Yes. SimTrain can calculate:
Hourly rate commissions
Subject fee commissions (percentage)
16. Can I print payment receipts or generate statements?
You can print:
Individual receipts
Receipt lists
17. Can I track physical vs online classes?
Yes. You can name and label each class distinctly for easy tracking.
18. Can I manage multiple branches?
Yes. With one admin login, you can switch between centres instantly using the Switch Centre feature—depending on your granted permissions.
Conclusion: Is SimTrain Eco Right for Your Centre?
SimTrain Eco is built for practical daily operations, especially for centres that handle:
Multiple classes
High parent communication
Regular billing cycles
Tutor scheduling
Growing student volume
If your centre is looking for a system that reduces admin workload and improves parent satisfaction, SimTrain Eco is a powerful and cost-friendly choice.
